Once you enrol into any of the programs, you will get access to a dedicated clinical coach who will be you one point of contact through the program.
The best way to access your coach would be through whatsapp (limited hours) or through email. Unfortunately, they will not be able to attend to calls, unless it’s a pre-scheduled appointment. Your coach will be in contact with you and your group every day from Monday to Friday and will be online between 9.30am and 6pm. Here, they’ll aim to get back to you within 24 hours.
Please do note that we are still a small knit team. Coaches receive, on an average, 1-2 new groups each week. Therefore, the majority of their time is spent coaching groups through the programme. Hence, the same team is also working with other members like yourself to carry them through your journey. Be a little patient and we do ensure you will be well taken care of.